We are extremely proud of our excellent reputation, with customer satisfaction being our top priority. Below are some common questions we receive from our customers.
How do I become a Man with Van Harlow driver?
Just register on our site using the registration form, and after approval, you can start getting job offers via our platform.
Is there a certain kind of license I need to drive for Man with Van Harlow?
Yes, you should hold a valid UK driving license. Depending on the vehicle you drive will depend on what kind of license you'll need.
What kinds of vehicles must I drive?
We need drivers for various types of vehicles, such as small vans to Luton vans. What kind of vehicle depends on what work you pick up.
What payment method is used to compensate drivers at Man with Van Harlow?
Drivers get paid every week, with payment deposited directly into their bank account for work completed.
Do I get to drive my van, or do I have to rent a van?
You have the option to use your own van or you can rent a van from us, whichever suits you best.
How do I access jobs after I've registered?
You will get job offers through our website or app. You can accept or reject the jobs according to your availability.
Is there a fee to sign up as a driver?
There is no fee to sign up as a driver with Man with Van Harlow.
Do I need to have insurance on my vehicle?
Yes, if you are working in your own vehicle, you need to have commercial vehicle insurance. We also have insurance for rented vehicles.
What do I do if something gets damaged while I'm working?
Our policy covers damage to goods and cars. However, it's worth reporting damage the moment it happens.
How quickly can I start work after registering?
You can begin accepting work within a matter of minutes after signing up, depending on the demand in your region.
Can I choose my working hours?
Yes, we have flexible working hours. You can choose which jobs to accept according to your schedule.
Are there any driver reviews or ratings?
Yes, customers can rate drivers after every job. Good ratings improve your chances of getting more job offers.
Do I have to be based in Harlow to work for Man with Van Harlow?
No, we provide opportunities throughout the UK, not only in Harlow. However, jobs might be more regular in some areas.
How do I talk to the customer?
After you agree to a job, you will receive all the information you need, such as contact details.
Do I need to take on a minimum number of jobs?
No minimum number of jobs is required. You work as much or as little as you wish.
Will I be expected to assist in loading and unloading?
Yes, in general. You will be required to assist with loading and unloading items. You can indicate if you want jobs that involve assistance or not
Can I drive for other companies while being an agent with Man with Van Harlow?
Yes, you can work for other companies. Our platform provides flexibility for you to control your time.
Can I cancel or reschedule a job?
You can cancel or reschedule jobs via our website or mobile app. Please inform us as soon as possible to avoid penalties.
What do I do if something goes wrong in a job?
There is a support team available should anything go wrong with your job.
Will I require any special equipment for the work?
For some work, you might need to bring along extra equipment such as trolleys, straps, or blankets for safety. We will make it clear if such equipment is required when posting the job.
