We are extremely proud of our excellent reputation, with customer satisfaction being our top priority. Below are some common questions we receive from our customers.
What services do you offer?
We provide home and office relocations, packing and unpacking, last-minute moving, and furniture disassembly and assembly.
Are your movers experienced?
Yes, our employees have a minimum of 3 years' experience working in the moving business.
Do you provide packing materials?
Yes. We offer premium boxes, bubble wrap, and other packing materials.
Can you provide last-minute moving?
Yes, we specialise in providing last-minute moving requests.
Is your service insured?
Yes, we are completely insured to guarantee the safety of your belongings.
Do you provide dismantling and reassembly services?
Yes, we can dismantle and reassemble furniture as necessary during your move.
What areas do you cover?
We cover Harlow and the surrounding areas, including Hastingwood, Sheering, Lower Sheering, Sawbridgeworth, and Roydon.
How do I get a quote?
Contact us on our website at https://manwithvanharlow.co.uk or phone us for a free tailored quote.
Do you offer storage solutions?
Yes, we have a secure storage warehouse just outside of Harlow with competitive prices.
Can you move heavy items such as pianos?
Yes, we have the machinery and experience to move heavy and fragile items safely.
Do you provide rubbish removal services?
Yes, we offer rubbish removal as part of our full moving service.
Is there a minimum booking period?
We generally have a one-hour minimum booking, but we're flexible based on the sise of the job and location. Just let us know what you need.
Do you do evening or weekend moves?
Yes, we work evenings and weekends to accommodate your schedule. We know not everyone can move during office hours.
What do you accept as payment?
We accept debit/credit cards, bank transfers, and cash. Payment terms will be confirmed at the time of booking.
Can I travel in the van with the driver?
Subject to space and insurance conditions, we might be able to take you in the van—please let us know when you book.
How do I cancel or change a booking?
You can cancel or change by phoning or emailing us. We would appreciate as much notice as you can give. We provide fixed prices from the details you give. If the scope of work varies, we will agree any differences prior to continuing.
Do you provide blankets and straps to move furniture?
Yes, our vehicles are equipped with blankets, straps, and trollies to secure and transport your possessions safely.
How far in advance should I reserve?
We recommend booking at least a week in advance, especially during busy periods. However, we’re happy to take last-minute bookings if available.
